How can we help?

Enter your email or mobile number and we send a 6-digit code. Codes expire after 10 minutes, and after 5 wrong attempts you need a new one. FMD doesn't use passwords.

Go to Account → Signed-in devices. You can sign out a single device or all other devices at once.

Go to Account → Sign out & delete → Request account deletion. The FMD team confirms what is deleted and what must be kept for legal reasons.

Appointment updates and news/offers are separate choices. Turning on one never turns on the other. Each change is recorded with a timestamp.

Your request has been sent but isn't an appointment until the clinic confirms it. You'll see the status change in My Appointments. If it doesn't change, contact the clinic or open a support request.

Times are shown only when the clinic's schedule is connected to FMD. Otherwise you tell the clinic your preferred timing and they propose a time.

Open My Appointments and choose Reschedule or Cancel request. Rescheduling keeps your current request until the new one is sent successfully. The clinic's cancellation terms are shown on each booking.

Only you, unless you share a document with a specific dentist on FMD for a period you choose. You can stop sharing at any time, and every view is listed in the document's access history.

PDF, JPEG, PNG, WebP and DICOM files up to 15 MB each. Files are checked by their content, not just their name.

It explains dental topics in plain language and helps you find the right kind of dentist. It doesn't diagnose, prescribe, book, message clinics or pay for you. You make every decision.

Only if you turn on 'Save FMD AI conversations' in Account. You can open or delete saved conversations from the assistant's history.

FMD AI isn't monitoring emergencies. For swelling spreading to your eye or neck, difficulty breathing or swallowing, heavy bleeding or a serious injury, go to the nearest emergency department or call 112.

A human coordination service. You share what you need and an FMD coordinator contacts you to help find suitable options. Nothing is arranged until you agree to it. It isn't an emergency service.

FMD has checked specific details about that dentist, and the profile lists exactly what was checked. Sponsored labels mean paid placement and are never a clinical endorsement.

Each post shows a reason: your chosen interests, a dentist you follow, your search, or general education. You can edit or reset your interests in Explore.

Patient access is free. Dentist, student and company memberships are annual; prices exclude GST. Online payment isn't available yet; your Account page shows your current status and limits.